Privacy Policy for Jilanie.com
Privacy Policy
Effective Date: 13/02/2025
Last Updated: 13/02/2025
Jilanie Wear (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit Jilanie.com (the “Website”).
1. Information We Collect
We may collect and process the following personal data:
- Identity Data: Name, email address, phone number, and shipping/billing address.
- Payment Data: Billing information, but we do not store payment details—payments are processed securely by third-party providers.
- Technical Data: IP address, browser type, device information, and website usage statistics.
- Marketing Data: Preferences for receiving promotions and communication preferences.
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill orders, including payment and shipping.
- To communicate with you regarding purchases, inquiries, and support.
- To improve website functionality and user experience.
- To send promotional emails and marketing offers (with your consent).
- To detect and prevent fraud or security threats.
3. Legal Basis for Processing
Under the General Data Protection Regulation (GDPR), we process personal data based on:
- Contractual Necessity – To fulfill your purchase orders.
- Legitimate Interests – To improve our services and prevent fraud.
- Consent – For marketing communications (you may opt out anytime).
- Legal Obligations – Compliance with tax and accounting regulations.
4. How We Share Your Data
We do not sell or rent your personal data. However, we may share information with:
- Service Providers (e.g., payment processors, shipping partners, analytics services).
- Legal Authorities if required by law or to protect our rights.
- Marketing Platforms (if you have given explicit consent).
5. Data Retention
We keep your personal data only as long as necessary for legal, business, or contractual reasons. Afterward, data is securely deleted or anonymized.
6. Your Rights Under GDPR
If you are in the European Economic Area (EEA), you have the following rights:
- Right to Access – Request a copy of your personal data.
- Right to Correction – Request correction of inaccurate data.
- Right to Deletion – Request erasure of your personal data.
- Right to Restriction – Request limitation of data processing.
- Right to Data Portability – Request transfer of your data to another provider.
- Right to Object – Withdraw consent for marketing communications.
To exercise these rights, contact us at [email protected].
7. Data Security
We implement security measures to protect your data, including encryption, secure servers, and access controls. However, no method is 100% secure, and we cannot guarantee absolute security.
8. Cookies & Tracking Technologies
We use cookies to enhance user experience and analyze website traffic. You can manage cookie preferences via your browser settings.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, so please review their policies separately.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify users of significant changes via email or website notice.
11. Contact US
If you have any questions about this Privacy Policy, contact us at:
📧 Email: [email protected]
📍 Address: 9524, Nairobi
By using Jilanie.com, you agree to the terms of this Privacy Policy.